NxLevel Solutions
salesforce automation • geographic information systems • supply chain management • logistics and distribution • route optimization • consulting network
salesforce automation | geographic information systems | supply chain management | logistics and distribution | route optimization | consulting network

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Monitor and maintain your AHT's using cost-effective communication solutions.  Increase your Customer Service Quality Levels by giving your QA Officers transparent and multi-line eavesdrop capablities.  Ensure accurate accountability throughout your communication chain through unlimited and user-friendly call archives.  Know who's calling you, why they're calling, how long it takes to resolve their concerns, and improve on your metrics using nxMedia Communication Solutions.

 

simplified customer support call center

Setting up a Call Center to support your operations need not be expensive.  Key factors such as knowing the right technology to apply for a specific use comes into play when you are faced with a need to quickly setup a support group on a shoestring budget.  We customize turnkey solutions for various types of support requirements that need recorded and monitored voice calls.

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